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Rick Segel, CSP

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Recommended Article: VISUAL MERCHANDISING – PUTTING YOUR BEST FACE ON

 
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Designing a visual merchandising campaign is a strategy every retailer should develop in order to attract and keep customers. Discussions on multichannel retailing and its effect on brick-and-mortar retail store and future business growth show us that visual merchandising is a critical method which, if used well, delivers a memorable hospitality experience and in turn, repeat visits to your store.

Recommended Article: Create Retail Displays That Attract Customers

 
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by Melanie McIntosh

Retail is a competitive business. Even if your product is completely unique, you still have competition. There is always another store down the street - or in the next cyber-mall - that is aiming for your customers' wallet. Customers have a limited amount of disposable income, but their choices of where to spend it are infinite.


Recommended Article: Online Retail: Getting the Right Product in Front of Your Customers

 
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A few technologies that impact online retail have recently gained wider adoption, and will help consumers find the right products online more easily in the coming decade.

Recommended Article: How To Effectively Use Surveys For Online Selling

 
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In business, you always have to cover your bases. Sure, every business is a risk, but as an astute leader, you have to know when to take that calculated risk or to back away. You have to do your (market) research.
This is where surveys come in. Surveys are essential to figuring out just who your market is made up of. If you use them effectively, surveys will let you know your exact demographics—in other words, your customers’ gender, ages, location, and even their jobs and how much they make. Business owners must be careful on the type of survey that they are looking at, because there are many sites that are considered as scam.
By asking the right questions, you’ll find out whether people are buying your competitor’s products, and therefore determine the demand for your own product. After this data is obtained, you’ll be able to do many things, not least of which is pinpoint the people who are most likely to buy your stuff.
These days, conducting research is dead simple—everyone’s connected, and you likely have the contact details of your customers already. Take a look at how surveys would benefit your business and how to effectively create one that would fit your needs.


Benefits of Conducting Online Surveys


1. You get results in real-time — In the past, you had to wait weeks or even months before survey results returned. Now, online surveys enable your marketing staff to get the data on-demand. In this rapidly moving Information Age, agility is critical—the old timeframe of survey results cannot apply today, because by the time you get your results, they may already be woefully out of date. With instantaneous data, you can create timely awareness, whether via social media or traditional advertising.


2. You engage in meaningful communications with your customers — A well-worded survey can make a world of difference in how your audience perceives both your company and your products. If you frame your survey in a way that would appear like asking a personal favor from your customers, as opposed to obliging them to do it, they will be more receptive. Make sure to respond to their (legitimate and reasonable) concerns as well, and show that you are listening.

3. You gain insight regarding your performance — Sometimes it’s better to have a second pair of eyes to appraise your work. When you operate your business so close to your chest, there is a tendency to be blind to how it truly appears. Survey results give you a significant amount of second opinions about how your business is perceived, further providing you with areas for improvement.







Recommended Article: The Costs of Internet Marketing and Advertising

 
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The Internet reaches millions of users which presents a prime opportunity for advertisers, and the costs of internet marketing and advertising are unlimited. The costs of reaching such a wide audience vary quite a bit--from absolutely nothing to millions depending on one's chosen method. 

Methods of Internet Advertising


The most cost effective way to advertise online would be to use the content itself and submit it to search engines hoping the popularity of the content will advertise the product. Although it is cheap, it is also rather slow. Perhaps the method most readily identifiable by most users is banner ads. One can also make use of opt-in e-mail ads, an electronic form of direct mail. Another popular method of advertising is through Google's Adwords, an auction based system in which the advertiser pays per click. 

Revenue Models

Just as there are many methods of getting your ads out there online, there are also many revenue models. The revenue model of the system that you choose will determine the cost of your advertising investment. The most commonly used models are CPM--cost per mille, CPC--cost per click, and CPA--cost per action.

  • In a CPM model, the advertiser pays for the number of people served by the ad.
  • In a CPC model, the advertiser pays for only the number of people who click on the ad.
  • In a CPA model, the advertiser pays for the number of people who complete a transaction.

Costs

As you might be able to tell by now, the amount of money needed to advertise online is largely dependent on budget. With Google AdWords, for example, the advertiser decides how much to pay for a keyword (the price depends on the popularity of the word - ranging from cents per click to $5 per click). The position of the ad depends on how high the bid is. The advertiser even sets a limit on how much they want to spend--if the budget is $500 and you purchase a keyword for $5, the ad will display until 100 people click on it. The cost of banner ads very much depends on where you place them.

The CPM can vary from as little as $10 to $100 per impression depending on how much traffic the website receives and how targeted the website is. E-mail ads work on a similar model--one pays for the number of e-mails delivered which can vary from less than $1.00 to $10.00. One should also figure in the costs of producing the advertisement--the company may want to use flash, audio or video. These elements can require anywhere from a few thousand to $20,000 dollars to produce.

No matter which method you choose, you should take away from this article that the amount of money spent depends largely on how much you are willing to spend. So, set your budget and get your message out there















Recommended Article: How the 'Digital Endcap' Can Help Improve Online Retailers’ Bottom Lines

 
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Once again billions of dollars will be spent on advertising to drive sales and profit during the most important time of year.

Recommended Article: Mobile Redefines Retail, Advertising

 
describe the imageAOL entrepreneur Steve Case recently got it right. Every aspect of our lives will be transformed over the next decade by existing technology—namely mobile connectivity— rather than by major breakthroughs.
 
Look no further than the way mobile commerce is reshaping the retail experience and redefining advertising this holiday season. It's reflected in the multifaceted way consumers are using their mobile devices to comparison shop and buy.
 
The comparison shop use of apps, links and QR codes on mobile devices in stores and online is staggering, presenting new marketing challenges and opportunities to businesses of all size. On Cyber Monday, 58% of consumers used smartphones and 42% used tablets to surf for bargains, according to IBM. Mobile and tablets accounted for 24% online shopping (quadrupled from two years ago) on Black Friday, a day historically reserved for in-store shopping.
 
Consumers are relying on their smartphone sand tablets as much in-store to check prices and engage in free shipping virtual transactions as they did to research purchases ahead of time, according to eMarketer.
 
While that is one important touchpoint in the changing landscape, it underscores the new mandate companies should adopt heading into the new year: Reach mobile consumers with personalized information, offers and transactions that cater to their interests and needs at any moment they use the medium. Embrace the fragmentation and mine deluge of consumer data being generated that is business’ new valuable, actionable currency.
 
That poses a critical question for companies selling goods and services: How to capitalize on this seismic shift in commerce and marketing to generate new revenues in 2013? How will mobile strategies be integrated into operations and budgets next year?
 
The best place to start is with an out-of-the-box approach to marketing, buying and even content in our exploding interactive state. We are redefining the customer experience and the very essence of advertising, marketing, content and transactions.  
 
Mobile commerce, which will be generating more than $1 trillion in revenues by 2015, is already mainstream in many forms. About two-thirds of this year’s $19 billion in mobile monetization is being generated by apps with the remainder coming from ads.
 
Although mobile advertising is now at $1.6 billion, it represents a $20 billion near-term opportunity, according to Mary Meeker, the former Wall Street Internet guru with Kleiner Perkins. The global mobile advertising market is already at $12.8 billion. And that’s only if you make the mistake of defining mobile advertising in conventional terms.
 
In fact, mobile apps and all forms of content (including consumer reviews and recommendations and every kind of social bantering) are the new ads. Mobile apps will generate an estimated $30 billion this year, fueled by exploding smartphone and tablet use, which is overriding the desktop.
 
There are already four times as many smartphone users as computer users in the U.S., according to Business Insider. Global mobile traffic is more than 13% of all global Internet traffic, and those numbers will double in the coming year.
 
IBM conservatively estimates that Apple's iPad generates the most traffic of any other tablet or smartphone, driving more than 7% of online shopping. The opportunity for massive ramp-up is within reach, as competitors continue to successfully match Apple’s once unique quality and value proposition. In 2013, the number of smartphones, tablets and other Internet-connected mobile devices will exceed the number of laptop and desktop computers in use.
 
Such statistics paint a picture of mobile consumers more zealous and savvy than what is suggested by a recent Pew study.
 
Mobile connectivity also will continue to transform the last and still powerful bastion of old media – the home TV.
 
The chronic undelivered promise of Apple TV notwithstanding, the lowly television can likely continue to be the top medium influencing purchase decisions as TV advertising and content continue to be redefined across any interactive video screen. That is forcing companies to more creatively capture and monetize video’s aggregate audience as it disperses across multiple mobile platforms and channels.
 
Verizon’s new patented detection system (using infrared cameras and microphones) could take target marketing into new mobile dimensions. Rival Comcast also sees opportunity in leveraging knowledge of consumer behavior and preference to reinvent the video content and advertising experience by emulating Apple products and ecosystem.
But there’s more.
 
A recent New York Times story pointed out one of the obvious drawbacks to providing consumers only what they want--or what marketers think they want--on the bet they are more likely to buy. Consumers will miss seeing, considering and acting on everything else. How to get consumers’ fleeting attention and trigger response long enough to introduce them to what’s not familiar could be an even greater challenge – and opportunity. Try creating a line item for that in next year’s budget.

Read more: http://www.mediapost.com/publications/article/189346/mobile-redefines-retail-advertising.html#ixzz2OBn1jsUc



































Recommended article - Role of Advertising in Retail

 
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Promoting a brand is more important than opening a store. It is essential to create brand awareness for the customers to know about the brand’s existence. The retailer must strive hard to communicate the USPs (Unique selling Proposition) of the brand to influence the buying behaviour of the customers. In simpler words, advertisements help the end-users to know to which brand a particular product belongs.

Recommended Article: A Social Media Mindset

 
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Social media has been and continues to be a game-changer for communications. Anyone reading this editorial knows the degree to which social media continue to impact human communication either positively or negatively depending on the subjects under study and the type of communication.

Recommended Article: 21 Social Media Predictions for 2013 From the Pros

 
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Are you wondering what 2013 might look like for social media marketing?

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